MailOfMine - Analyzing Mail Messages for Mining Artful Collaborative Processes
نویسندگان
چکیده
Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.
منابع مشابه
Representing and Visualizing Mined Artful Processes in MailOfMine
Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. MailOfMine is a tool, the aim of which is to automatically build, on top of a collection of e-mail messages, a set of workflow models that represent the artful processes laying behind the ...
متن کاملMining Constraints for Artful Processes
Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. MailOfMine is a tool, the aim of which is to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the k...
متن کاملChallenges in Knowledge-Intensive Processes. Mining from Semi-Structured Information and Providing Run-time Automated Adaptation
For a long time, structured business processes (e.g., the ones of public administrations, of financial institutions, etc.) have been the main subject of workflow related research. However, in recent years, the maturity of process management methodologies has led to the application of process-oriented approaches in new challenging and knowledge-intensive scenarios, such as healthcare, emergency ...
متن کاملUsing Supervised Clustering Technique to Classify Received Messages in 137 Call Center of Tehran City Council
Supervised clustering is a data mining technique that assigns a set of data to predefined classes by analyzing dataset attributes. It is considered as an important technique for information retrieval, management, and mining in information systems. Since customer satisfaction is the main goal of organizations in modern society, to meet the requirements, 137 call center of Tehran city council is ...
متن کاملUsing Supervised Clustering Technique to Classify Received Messages in 137 Call Center of Tehran City Council
Supervised clustering is a data mining technique that assigns a set of data to predefined classes by analyzing dataset attributes. It is considered as an important technique for information retrieval, management, and mining in information systems. Since customer satisfaction is the main goal of organizations in modern society, to meet the requirements, 137 call center of Tehran city council is ...
متن کامل